FAQ

Each camper comes fully equipped with kitchen items and luxury bedding. You'll also enjoy extras like Sonos audio, books, games and optional extras like integrated StarkLink Wi-Fi or a premium cooler. For stays longer than three nights, additional solar panels will be provided.

We currently offer the NS-1 electrified camper by Campworks as our first available units. We’ll soon offer campers from other manufacturers, so stay tuned for updates.

You can reserve your camper via this site by hitting the ‘Book Now’ button OR by visiting our Outdoorsy Page here

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Unfortunately, our campers are not pet-friendly at this time. If you’re traveling with a pet, please ensure they are comfortable staying in your tow vehicle.

You can cancel your booking for free within 48 hours of making the reservation, as long as the trip is at least 14 days away. If you cancel more than 7 days before your trip, you’ll receive a 75% refund of the booking total and any payments made toward the protection package, excluding the service fee. For cancellations made within 7 days of the trip, 50% of the booking total and the protection package fee will be refunded, but the service fee will not be returned. For more detail on our cancellation policy.

Aside from your personal items (clothing, toiletries, food, and outdoor gear), we've got you covered with everything else you need for a comfortable stay.

Please return the camper to the agreed-upon location by the specified time, with all original items (kitchen supplies, tech, bedding, etc.). Please have all personal items removed from the camper. Damaged or missing items, as well as late returns may incur additional fees.

We ask that you return the camper tidy, which includes removing personal items, washing dishes, wiping surfaces, properly disposing of trash and placing your sheet into a provided linen bag. A full check-out checklist will be provided when we deliver your camper.

We are here to assist! You can reach us via phone or email. Contact details will be provided in your rental agreement and confirmation email.

For added peace of mind, you can opt for roadside assistance during checkout. If you need support on your trip, simply call our booking partner Outdoorsy +1-877-978-7222, please escalate to us as well at +1-701-428-1939.

Light off-roading is permitted for reaching secluded camping spots, but avoid extremely rough or narrow terrain that could damage the camper. To protect the chassis and electronic componentry, avoid all saltwater crossings. Freshwater crossings below 6 inches in depth are permissible. Please avoid driving in extreme weather conditions like heavy snow or high winds.

All rentals come with Essential Coverage, our minimum required insurance package, offered through our trusted partner, Outdoorsy. For a full breakdown of the protection options and what’s included, please visit the Outdoorsy Protection Packages guide.

No special license is needed to tow the NS-1 in Washington, but it’s important to check your local regulations regarding towing requirements.

We highly recommend that your vehicle be equipped with a 7-pin connector to control both the rear trailer lights and the trailers brakes. This ensures smoother and safer braking, especially on declines or at higher speeds.

You will need a 2-inch Class III or IV receiver hitch to tow or NS-1 campers. We’ll install a 2-inch "Lock 'N' Roll" receiver for you and ensure proper installation.

The tongue weight is approximately 250 pounds. Be sure your vehicle’s towing capacity includes this tongue weight to ensure safe towing.

The NS-1 has a dry weight of around 2,500 pounds, so your vehicle should have a towing capacity of at least 3,500 pounds to safely tow the camper with any included gear and supplies.

The system will automatically shut down at 20% to protect the battery, but there is a bypass for emergency access to additional power.

The NS-1 is designed for versatile camping, but extreme weather conditions require additional preparation. In freezing temperatures, the battery may drain faster, and extra power is needed to keep the camper warm. To counteract this, our campers have enhanced insulation and a water heater system that reduces energy loss. However, it’s important to note that heating remains one of the most significant power consumers in cold environments.

Under heavy use, running essentials like the electric cooler, A/C, water heater, stove, and lights can consume 30-40% of the battery (about 3,700Wh) within 24 hours, leaving 60-70% capacity for the next day. Although factors like weather and sunlight exposure can impact performance, the 12 kWh battery in our NS-1 Electrified Pro typically supports up to 3 days of uncompromised use. To extend the battery life further, turning off lights and appliances when heading out for the day can make a big difference. For trips longer than 3 days we recommend simply recharging on a 120V outlet or deploying additional solar which can be provided during pick-up.

While it varies based on the vehicle and conditions, towing the NS-1 may reduce your automobiles range by approximately 25-35% when driving at 65 MPH.